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Our Case Studies

Discover how Starlight Labs leverages cutting-edge AI solutions to transform industries, enhancing efficiency, user experience, and operational performance through tailored AI implementations.

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Fintech

Client: Established FinTech, providing real-time Market Data to Banks

01

Business Objectives

Improve User Experience (UX) of sourcing financial data in Market Data Terminals.

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​Increase revenues by launching a new AI-Enhanced product.

03

AI Solutions Delivered

OpenAI Assistants tech to create a custom Financial Analyst Agent.​

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Integrate >20 data APIs to feed AI Analyst.​

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Copilot interface, enabling real-time AI-analysis of >3,000 financial instruments.

02

AI Opportunities Identified

Integrate a product copilot into Client’s Market Data Terminal to serve as an AI-Enabled expert financial analyst for users.

04

Customer Value

Launched new AI-Enhanced Product, to upsell to new and existing customers. â€‹

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Targeting +25% ARPU in year 1 after product launch.

eLearning Platform

Client: Ed-Tech Startup, pre-seed stage

01

Business Objectives

Create a AI enabled language tutor to help people learn languages fast.​

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The AI tutor should adapt to the user proficiency level and learning pace to improve learning outcomes.

02

AI Opportunities Identified

AI powered Language Tutor.

03

AI Solutions Delivered

Implementation of OpenAI Assistants technology to create a custom Language Tutor Agent.​

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Development of a web-based user interface similar to Chat GPT to interact with the AI Tutor.

04

Customer Value

Developed Minimum Viable Product of high quality using the latest AI technology in 1 month time.

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Test the market with real users to integrate a feedback and product development cycle.

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Help raise funds.

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Investment Bank

Client: Boutique Investment Banking firm, with 3 business lines and 25 staff

01

Business Objectives

Gain more value from in-house and external research data. â€‹

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Share curated research and analysis across the firm.​

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Retain valuable knowledge  in-house as employees leave.​

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Improve operational efficiency in creating financials and KPIs.​

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Financial performance transparency for Exec Team

02

AI Opportunities Identified

Financial data aggregation to train a Large Language Model (LLM).​

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Financial modelling workflow automation.

03

AI Solutions Delivered

In-House Data Trained AI Analyst:​

Custom Trained GPT Model.​

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In-house SharePoint integration for Retrieval Augmented Generation (RAG).​

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Chatbot Interface for Client team​

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Automated bank transaction aggregation and categorisation.​

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Cloud database and visualisation dashboard.

04

Customer Value

Reduced research and document search time by 1hr per analyst per day.​

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Rapid production of high quality  content for client pitches.​

 

Automated 4 manual processes, saving 1hr per analyst per day.​

 

Provided real-time analytics and KPIs for decision makers.

Payroll & Staffing

Client: HR and Payroll Outsourcing firm, with 120 customers and 123,000 customer employees

01

Business Objectives

Reduce operational costs

 

Automate payroll processing tasks

 

Reduce payroll processing errors

 

Increase HR team’s quality of service to customers’ employees.

03

AI Solutions Delivered

AWS Textract to read PDFs and images, and extract key data points

 

Custom trained  GPT to process medical leave days

 

API integration to client platform

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OpenAI Assistants technology to create a custom HR Agent

 

ChatBot interface for customers’ employees, within client’s platform.

02

AI Opportunities Identified

Automate data extraction from >1,000 PDFs and images per month.

 

Automate assignment of medical leave days to payroll periods

 

AI-Powered HR Agent to respond to employee queries

04

Customer Value

Automated 3 repetitive processes, saving 1hr per Ops employee per day.

 

Seamless integration to existing operations.

 

Error rates reduced to less than 1%

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Saved HR Team 1hr  per day responding to queries.

 

Reduced customer query response times to <5 secs.

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eCommerce

Client: Leading online pharmacy in LatAm

01

Business Objectives

Reduce customer service average time to reply from 4 minutes to 2 seconds.

 

Increase the quality of customer service.

 

Increase revenue by personalized product upselling.

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Retrieve doctor and prescribed medicines information from prescriptions for doctor marketing campaigns.

02

AI Opportunities Identified

Integrate a product copilot into their website, CRM and WhatsApp. â€‹

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Extract text from images programmatically.

03

AI Solutions Delivered

OpenAI assistants to create a custom e-commerce customer service agent.

 

Integrate function calling to create new orders and provide order status.

 

OpenAI Vision API to extract text from images and identify relevant fields.

 

AWS Textract and Comprehend Medical to identify medical fields.

04

Customer Value

Reduced research and document search time 1hr per analyst per day.

 

Increased the content quality of client pitches by 50%.

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Increased revenues by marketing directly to doctors who then refer patients to purchase online.

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Unlock your AI Potential with Starlight Labs

Contact us today to schedule a consultation and discover how Starlight Labs can help your company leverage AI for growth, efficiency, and customer satisfaction.

Let's embark on the AI journey together!

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